Category: Local authority

Government services should share data to stop 9.4m people losing their vote, Electoral Commission warns

The Electoral Commission has publicly advocated the importance of data sharing amongst government departments by calling on ministers to address the 9.4 million people losing their vote due to incorrect contact details. People have a variety of touch points throughout their lives with government services; from applying for national insurance cards; to registering with their […]

SME champions make headway: government announces it has spent over £1bn working with SMEs

by Pamela Cook   It was in the news this week that the government has spent over £1bn since 2012 working with SMEs to develop and deliver their cloud and digital services. This is nearly half of the total spend: roughly £1.39 in every £3 of the government’s spending in this area has gone to […]

Breaking down barriers to data sharing: the key to unlocking Smart Cities

By Pamela Cook   Earlier this year I spoke on a panel session at a Data Innovation Day in Brussels. The theme for this year’s event was ‘Smart Cities’ and the panel session itself focused on how we can use citizen data to deliver better public services. There were three key takeaways from this panel […]

Councils need to share if we want digital transformation

by Pamela Cook   There was an interesting article published in Public Technology this week that covered a topic most local government authorities, and indeed many private companies, will know something about: internal company issues that halt data projects before they’ve even begun. The author talked about how the daunting prospect of how to understand […]

Data is the new utility

By Pamela Cook   Recently, I spoke on a panel session at Data Innovation Day. The theme for this year’s event was ‘Smart Cities’ and the panel session itself focused on how we can use citizen data to deliver better public services. There were three key takeaways from this panel session; I’ll discuss each in […]

Council acknowledges the importance of a single citizen view – by Pamela Cook

It was refreshing to see in a recent article on that Cornwall Council acknowledges the importance of creating a single citizen view in order to move closer to fully supporting their citizens and enabling a more satisfying citizen experience. Whilst Cornwall Council has had a less than straightforward experience with its outsourcing partner BT, an […]

Opening up digital opportunities for local authorities: #VerifyLocal pilot plans and learnings from Warwickshire

GOV.UK Verify went live in May 2016 as the new safer, simpler and faster way of accessing central government services online. The Government Digital Services (GDS) department has since been exploring how this initiative can be extended to local authorities and have announced the selection of two initial services to pilot: Older people’s concessionary travel Residents’ […]

Troubled Families

We are not surprised that the number of troubled families has reached a higher level than anticipated as the level of improved interaction between the multiple agencies involved has been very encouraging.  There are a number of excellent case studies from authorities across the country.   We fully support the government’s approach to tackling the issues. […]

How well is Cambridge tackling troubled families?

The Paul Stainton Bigger Breakfast Show investigates how well Cambridgeshire is tackling ‘problem families’, following the government programme launched in 2011, calling on councils to do more to help. The link takes you to the whole show, dial in to 1:06 to listen to the article.  

£1bn boost to Troubled Families programme

Eric Pickles –  Secretary of State for Communities and Local Government. Treasury ministers have announced a potential £1bn spending round boost to the Coalition’s troubled families initiative – which would see the DCLG continue to run the payment-by-results scheme and receive funding from across Whitehall. This additional investment in the Troubled Families Programme is great […]